FREQUENTLY ASKED QUESTIONS (FAQS)

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1. Who is OSHA30.com?
2. Which OSHA training course should I take?
3. What topics are covered in the OSHA 10-Hour Construction training?
4. What topics are covered in the OSHA 30-Hour Construction training?
5. What happens once I register and purchase the course?
6. Why are you asking for the last 4 digits of my Social Security number?
7. Will I get the same OSHA card as I would from classroom training?
8. How long do I have to complete the training?
9. How soon will I receive my OSHA card?
10. How many questions are in the Final Exam? What score do I need to pass?
11. Why didn't my purchase go through?
12. What are the minimum technical requirements for my computer?
13. Where can I go for additional training courses and information?

1. Who is OSHA30.com?

OSHA30.com is owned and operated by ClickSafety; the market leader in online OSHA Outreach training. ClickSafety has been an authorized OSHA online trainer since 2002 and was founded by a collection of experienced construction/general industry, safety and construction management experts.

2. Which OSHA training course should I take?

We recommend the following people complete the respective OSHA Outreach Training programs:

• OSHA 10-Hour Construction: Construction workers, supervisors and other personnel responsible for construction activities.
• OSHA 30-Hour Construction: Construction workers, supervisors, site managers and other personnel responsible for construction activities and locations.

3. What topics are covered in the OSHA 10-Hour Construction training?

The following topics are covered:

• Introduction to OSHA
• Electrical Safety/Control of Hazardous Energies
• Fall Protection
• Scaffolds
• Cranes and Rigging
• Trenching and Excavations
• Fire Prevention
• Permit-Required Confined Space Entry
• Materials Handling
• Power Tool Use and Guarding
• Stairways and Ladders

4. What topics are covered in the OSHA 30-Hour Construction training?

The following topics are covered:

• Course Introduction
• Introduction to OSHA
• Contractor's Safety/Health Program
• Reporting and Record Keeping
• Electrical Hazards
• Fall Protection
• Materials Handling
• Cranes and Rigging
• Motorized Mobile Platforms
• The Competent Person
• Excavations
• Work Zone Traffic Control
• Forklift Hazards
• Stairs and Ladders
• Concrete and Masonry
• Confined Space Entry
• Subpart R- Steel Erection
• Hand and Power Tools
• Fire Prevention
• Welding and Hot Work
• Personal Protective Equipment
• Signs, Signals and Barricades
• Subpart C
• Subpart D
• Scaffolding

5. What happens once I register and purchase the course?

ClickSafety will provide you with a username and password derived from your registration information. The username is the first letter of your first name, plus your last name (e.g. John Smith = JSmith). The password can be any four digits but we recommend using the last four of your Social Security Number to accurately track your records in our system. Use this information to log in to www.osha30.com and begin your training at any time.

6. Why are you asking for the last 4 digits of my Social Security number?

The last 4 digits of your Social Security number are used to help identify you in our system. If you prefer you can select any 4 digits but we recommend using the last four of your SSN to accurately track your records in our system.

7. Will I get the same OSHA card as I would from classroom training?

Yes, assuming the classroom training is provided by an authorized OSHA outreach trainer. We transmit your exam results to OSHA and then mail the OSHA card to you. The advantage of online training is convenience; you choose when to take the training course and can start and stop whenever you like. The ClickSafety system will remember where you were so you can pick right up where you left off.

8. How long do I have to complete the training?

OSHA requires that you complete the course within six months from the day you start the course.

9. How soon will I receive my OSHA card?

As soon as you complete the Final Exam and the Course Evaluation you will be able to print a course completion certificate directly from your computer. Please allow 4 weeks for delivery of the OSHA card.

10. How many questions are in the Final Exam? What score do I need to pass?

The final exam for the OSHA 10 has 40 questions; the OSHA 30 has 50 questions. The final exam requires a minimum score of 70% to pass. The OSHA Outreach Program allows only 3 attempts for all checkpoint exams as well as the final.

11. Why didn't my purchase go through?

Usually the problem is that the Credit Card number was entered incorrectly. If you have any problems or questions during the purchase, please call Customer Support for assistance at 800-791-1080.

12. What are the minimum technical requirements for my computer?

• Processor: Pentium II based 166 MHz (or equivalent) minimum
• Operating System: All Windows Operating Systems
• Memory: 32 MB of RAM, 4 MB Video RAM
• Video Display: 640 x 480 Resolution, VGA 256 colors
• Hardware Accessories: Sound card and speakers/headphones (recommended)
• Internet Connection: 56 kbps per person, per computer (Recommended: DSL, Cable Modem, or T1)
• Internet Browser: Internet Explorer 5.0 or higher. Netscape Navigator 4.08 or higher
• Internet Browser Plug-in: Macromedia Flash 6.0 Player or better. Adobe Acrobat Reader (To view accompanying training materials)

13. Where can I go for additional training courses?

Additional training can be found at these ClickSafety sites.

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